Contact

Address:

276 Carrolls Road
Menangle, NSW 2563

Phone: +61 423 303 448

Get in touch

Frequently asked questions

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!

Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

All robotic cleaners, pool heaters, and chlorinators come with with a 2 to 5 years manufacturer warranty depending on the model.

All pool lights and controllers come with a 1 to 2 years manufacturer warranty depending on the model.

All sand pool filters come with a 10 year manufacture warranty on the tank and 12 months warranty on the multi port top valve.

All cartridge pool filters come with a 5 years manufacturer warranty.

Contact us for further information.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.